Lau said homeowners can prevent the thermocouple from malfunctioning by cleaning the flame-trap and combustion chamber every three months. For more information about Whirlpool® water heaters, please visit. Whirlpool water heaters have been generating many complaints lately. Good luck and if you get the part and still have trouble, contact them again. Most recently, the first rep I talked to said the part was doing exactly what it was supposed to by burning out. When the thermocouple breaks, the water heater completely stops working.
Tom Babicky, a water heater serviceman for George Morlan Plumbing, The Water Heater King of Portland, Ore. Thermistors might be out of calibration not producing correct ohms for the amount of heat , or the control box is not responding to the resistance correctly, Use multimeter to test using the Resistance chart on following link P10 applies to older energy smart Plumbing problems can include stacking: Or to solve problems with energy smart heater without buying control board and thermistors. The guilty party is the device's thermocouple. If there is any downdraft that happens when your furnace comes on it can kill this fuse. Lau said cleaning the flame-trap and combustion chamber should take 5-10 minutes. Maybe the feds aren't aware of the problem.
If it doesn't I would think that there is more to this issue than a throttled air supply from a dirty screen. Sometimes, things like this happen even with new units. . If you want to know more or withdraw your consent to all or some of the cookies, please refer to the. In fact, many of the parts, including the thermocouple, are universal and can be used in any gas water heater.
The instructions indicate that only one strip is used, so I guess they sent me an extra one. The Gas Manufacturer's Association in conjunction with the Consumer Product Safety Commission voluntarily implemented this new safety standard in 2003. Many homeowners who purchased Whirlpool's are taking a lot of cold showers these days, not to relieve frustration but because they have no hot water. Pictured above is the repair kit that Whirlpool can send out. What To Do Customers looking to be reimbursed should follow Carlton's example.
Customer Service apparently duplicated the order. I think their tag line is 'Whirlpool makes life easier. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. In the next several days I received my thermocouple. Whirlpool water heaters are actually made by the , one of four such manufacturers in the United States.
You must clean the lint off from the bottom of the unit and from inside the heat chamber every 3 months or it will not get enough air to operate correctly. After numerous e-mails and phone calls to Whirlpool went unanswered, he decided to mail copies of his receipts for the part and service to Whirlpool. It's strange that I haven't seen anything on the. I hung up the phone, but called back about 30 minutes later with some additional questions. I purchased a new 50-gallon Flame Lock water heater with a 12-year warranty.
What's funny is that I have heard several different stories from Lowes and Whirlpool about this over the several times I have had to deal with it. According to the manual, cleaning the flame trap and combustion chamber also requires the owner to turn off and then turn back on the gas line to the water heater -- a process Johnston felt was unsafe for most homeowners. After that their next option is to try and get Whirlpool to take it back. The Flame Lock water heater manual, however, specifies that this 18-step process needs to be done only once yearly. Also, when you receive the part and actually see it, you will probably know where it will go. The reverse thread is unusual.